Hide/show left navigation sections and sub-sections per user

Status: In Beta

Status history

Desired capability
Add a per-user navigation visibility setting for the new left sidebar that allows admins to hide or show:
• Top-level sections (e.g., Marketing, Service, Commerce, Data Management)
• Sub-sections within each section

This should be configurable per user (ideally also via team templates), independent of permissions.

Goal
Give each role a clean, role-based workspace (e.g., only CRM + Tasks), improving adoption and reducing mistakes.

Use case
We have users who only need CRM + Tasks. Even when they have no permissions for other hubs, they still see those sections in the left nav. They click into them and hit blockers, dead ends, or “no access” screens—creating constant friction. Today, menu visibility is primarily permission-driven and does not fully solve this UI problem. 

  • Impact / pain points
    • User confusion (“Why do I see Marketing/Service if I can’t use them?”)
    • Extra training + support overhead for basic navigation
    • Lower adoption for non-admin roles (HubSpot feels “too complex”)
    • More misclicks + wasted time navigating to areas they’ll never use
    • Risk of user error (users exploring the wrong areas, creating noise)
    • Hard to scale onboarding when each role needs a different, simplified UI

Workaround today

There are no current work arounds at this time that we know of. We believe this addition could be very valuable specially for users who are not familiar with hubspot.

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Hello! This feature is now in private beta. I’d love any feedback you have!