Hide an article looking for tips

Service Hub Knowledge Base Tool
1

Hi,

There is some articles that I’d like to hide but still be available for anyone as long as they have the link.

I’m wondering if some people have tips about this. I know we can have SSO etc but that’s only internal.

It would be good to have an option that allow you to do that basically.

Thanks for the tips,

2

@fafaba In your knowledge base article you can click the More dropdown>Control Audience access>Private - registration required>then select a list of allowable contacts

Hope that helps

3

Thanks for the idea but ideally it’s not what i’m looking for. I think what i’d like isn’t on the KB yet.

There is some “basic” features that we should have on the KB to make it very funcionnal.

Thanks anyway :slightly_smiling_face:

4

We also have a VAST Knowledge Base where we don’t want all the articles to be visible in Navigation, but we want them to be searchable and accessible to users without having to set permissions. One workaround that I have found is creating a category that isn’t visible and adding the articles that you want accessible (but invisible) to that category.