Hi,
I am updating a form for my equine service company’s website. We need to collect the addresses of our customer and the address of the barn their horse is located at. There is a place for them to type their home address. After that, I created a checkbox asking them if that is where their horse is located as well. If they select “Yes” there is no logic. If they select “No”, I created logic to show a dependent field.
“if ___ is equal to “No” …”
For entering their personal contact info at the top of the form, we have seperate single-line contact properties for “Street Address”, “City”, “State”, and “ZIP”. My idea was to make a series of new contact properties labeled “Horse City”, “Horse State” etc. When I did this, I tried to add them in the dependent field as the property that is shown when “No” is selected. However, they are not appearing in the dropdown list. How can I make it so that these properties appear when “No” is selected, and are saved so that we have one set of contact properties for the owner and one set of contact properties for their horse? I do not want to use ticket properties because I do not want a ticket to be created.
Right now, the form works perfectly and all our properties and forms are working correctly. This is simply something I am trying to add to make my life easier so that I do not have to reach out to each client to confirm that they are in the same state/ city as their horse.
Anything helps, including suggestions on how I can format this differently. I would love to test anything out in my sandbox, I am new to hubspot and this will help me learn.