hi
i need help to know why my hubspot livechat doesn’t work in my wordpress (www.istitutopiave.it) also if i put the tracking code in a right place to my edit code web.
please help me
Hi @MLenzoni,
HubSpot has a great set of troubleshooting steps here: Troubleshoot chat widget not appearing on website pages
Can you check these first and then report back?
Best regards
thank you to reply but i just followed the istruction but nothing work..
Hi @MLenzoni,
The code to me looks correct and checking the website it looks like the live chat is there.
For ease of use I’d recommend checking out the HubSpot wordpress plugin which greatly simplifies interacting with any HubSpot website addons on wordpress (chatsbots, forms, cookies…)
If my post helped answer your query, please consider marking it as a solution.