Hello! My name is Hallie, and I’m a Program Manager on the CXM Team. I’m marking this as ‘Alternative Solution’ because there are several options in our App Marketplace for heatmaps. Two specific ones to call out are:
1. Hotjar - Has a free version with unlimited heatmaps
2. Lucky Orange - Includes heatmaps, session records, surveys & chat features
If anything changes in regards to a HubSpot-native integration, I’ll update this post. In the meantime, I hope these alternatives help!