Hanging page upon dev account creation

Developer Support APIs & Integrations
1

I am having an issue where I cannot sign-up for a dev account with an existing account. The log-in page just hangs indefinitely when fetching info. See below.

Screenshot 2019-06-11 at 11.56.13.png
Screenshot 2019-06-11 at 11.56.13.png812×365 21.9 KB

Redacted for privacy
Screenshot 2019-06-11 at 11.58.12.png
Screenshot 2019-06-11 at 11.58.12.png996×324 15.7 KB

Hangs on this page indefinitely

Hardware: 2015 iMac

OS: macOS Mojave 10.14.5

Browsers (tried both):

  • Chrome: Version 75.0.3770.80 (Official Build) (64-bit)
  • Firefox: Version 67.0.1 (64-bit)

I’ve tried clearing cache and cookies, but that made no difference.

Any help would be greatly appreciated, as I need to create a dev account ASAP so we can sort an API task for a client.

Thanks in advance.

2

Hey @DigitalChamps ,

Can you open up the Chrome Developer Tools (cmd + shift + c) and look for errors in the ‘Console’ and ‘Network’ tabs? Feel free to direct message me so that you can share account information (email, hub id) if you wish.

3

No worries. It seems to have resolved itself overnight. Feel free to close the thread :slightly_smiling_face:

4

It doesn’t work for me to create an account. If I open the devtools in chrome & safari I get 429 “Too many requests”