Google Ads - Customized tracking

Marketing & Content Hub Ads
1

The Google Ads connection in HubSpot displays an error “Contact tracking error” due to “Tracking customized”.

I followed the instructions from the Knowledge Base, all custom tracking has been removed at the account / ad group / ad level. I hit refresh tracking in HubSpot but it keeps giving me the same error message.

I’m at a loss. Does it take time to upate? Should I disconnect and reconnect the account?

2

So the HubSpot tracking template is getting added correctly to the Tracking Template field:

{lpurl}?utm_term={keyword}&utm_campaign={_utmcampaign}&utm_source=adwords&utm_medium=ppc&hsa_acc=XXXXXXXXXX&hsa_cam={campaignid}&hsa_grp={adgroupid}&hsa_ad={creative}&hsa_src={network}&hsa_tgt={targetid}&hsa_kw={keyword}&hsa_mt={matchtype}&hsa_net=adwords&hsa_ver=3

but it’s still giving me the error message.