getting error while creating ticket from V3 Api

Develop, Build & Integrate APIs & Integrations
1

i m getting error while creating Ticket from V3 and input json im prividing is this

{

“hs_pipeline”: “support_pipeline”,

“hs_pipeline_stage”: “open”,

“hs_ticket_priority”: “Low”,

“hubspot_owner_id”: “169525193”,

“subject”: “troubleshoot report”

}

errro message is :

{

“status”: “error”,

“message”: “Error creating TICKET. Some required properties were not set.”,

“correlationId”: “647ce681-822f-4c76-ac64-7595c4840416”,

“context”: {

“properties”: [

“hs_pipeline_stage”

]

},

“category”: “VALIDATION_ERROR”

}

2

@ashuuas , Try changing the hs_pipeline and hs_pipeline_stage values to their numeric ids.

eg:

{
 "properties": {
 "content": null,
 "hs_pipeline": "0",
 "hs_pipeline_stage": "1",
 "subject": "new ticket"
 }
}
3

Yes and thankyou ..