Get threadId for a ticket

Hello dears,

Can i get the threadId from a ticketId ?

as i want to send an email on thread with respect to ticketId.

Hey, @MMounir :waving_hand: Welcome to our community. Thanks for your question.

While I see other methods for getting a threadId, I do not see an option in the Conversations API (Beta) nor the Tickets API endpoints. We’ll leave this open in case other community members have a solution or workaround they can offer.

Best,

Jaycee