Hey!
We’ve recently been noticing that our Hubspot forms have been taking an extraordinary amount of time to load on our contact page.
Often in the realm of 5s+, sometimes 10s or more. The fastest we usually find is about 3 seconds which is okay but ideally this should be under 1s.
We’ve found that this happens regardless of internet speeds (our office is on fibre, we’ve tested in different locations, devices, etc) and it’s always incredibly slow. It’s slow enough that we’ve have people message us asking if our form is working.
Just wondering if anyone has any insight into this! We’re willing to do basically anything to speed it up 
Any tips, tricks, hints or solutions are always welcome!
The page with the form for reference: www.vxt.ai/sales-contact
Hi @TKing6,
Thanks for reaching out to the Community!
Just checked out the page you mentioned, and the form pops up instantly for me. So, I wanted to quickly confirm if this issue is also resolved on your end, since I wasn’t able to reproduce the problem you described.
Best,
Diana
No it is not resolved for me. i’ve attached a screen recording. you can see even in in the framer build setting the form takes a long time to load, as well as in the preview and on the actual live site. https://video.zig.ht/v/8kjmfbstjmve80us71foys
Hello, i’m having the same issue. HubSpot have told me that there’s no solution, not useful!
I’ll loop back in here again as well. It’s definitely sped up at some point, there must have been some form of Hubspot update as we didn’t change anything on our end!
It still takes longer to load than we may love, but it’s down to 1-3 seconds, rather than 5-15 seconds that it took before!
is there a way to get it faster? it’s still taking 3-5 seconds for me
Hi @JXuan, thank you for your follow-up and for sharing your experience!
A 3–5 second delay when loading forms can be frustrating, and I completely understand wanting a faster experience.
I understand that this is a HubSpot form on an external website. Please let me know if that’s not the case.
Here are a few steps you can try to minimize delay:
- Clear your browser cache and cookies.
- Disable any browser extensions that might interfere with the form.
- Test the form in a different browser or on another network.
- If the form is embedded on your website, ensure that there are no other heavy scripts running on the same page.
If you’ve already tried these steps or if the delay persists, please share a link to your form or page (if possible) and any other details about your environment.
Hi @sylvain_tirreau, @Anton and @mangelet do you have other suggestions to help @JXuan, please?
Thanks and have a great weekend!
Bérangère
Thank you! I’ve followed your instructions and am still seeing the delay unfortunatley. my teammates are also seeing that delay on their browsers so i’m assuming it will be a wider problem for our general audience as well. these two pages both have forms on them and are both seeing delays: Accelerate Regulatory Submissions | Peer AI Demo Contact Peer AI | AI Platform for Regulatory Submissions really appreciate your help
Hi @JXuan, thanks for getting back to me and thanks for sharing the link!
For information, when testing the link you shared, on my side, the form opens in 2 seconds.
Since on your side you are seeing a longer delay, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screenshare if necessary.
Also, in the meanwhile, I am leaving the thread open in case our Top Experts have any ideas or suggestions to help improve the speed.
Have a great day!
Bérangère
@JXuan that’s a pretty customised embed code, looks like you’re loading the embed code inside an iframe with it’s own styling and a customised forms embed script on that page, that’s likely what’s causing your load time increases. You should try embedding the form embed code exactly as is, directly within the DOM of your page.
I’m also having the same issue on my Framer site: Login – Framer
Hi @JXuan! 
Thanks so much for sharing the details and your site link with the HubSpot Community.
I’m sorry to hear your form is taking a long time to load via your Framer site. Somehow the video doesn’t open for me, and the form opens straight away on my side.
Let’s have a look at it together!
Have you tested on an incognito window?
I understand that you are using a HubSpot form on an external website. Please let me know if that’s not the case.
Here are some resources to start with:
- Set up and style a HubSpot form on an external site (legacy)
- Set up and style a HubSpot form on an external site
Let’s consult with our Top Experts: Hi @TomM2, @karstenkoehler and @GRajput do you have suggestions to help @JXuan, please?
Have a lovely day and thanks so much!
Bérangère
Sorry the attachment couldn’t send. Here is a GDrive link to it:
On Thu, Oct 2, 2025 at 4:58 PM Joy Xuan wrote:
> Hi Bérangère,
>
> I am reattaching the video of the slow form load. Unfortunately the
> resources do not cover the speed issue we are encountering - can you please
> let us know what else could be done to make the form load faster in our
> Framer website?
>
> Thanks,
> Joy
>
so is there anything we can do to get no delay - it’s still around 3-5 seconds for me.
Hey @TKing6 v2.js (the forms script) is taking 27ms according to dev tools on my end (and I’m on slow public internet right now). This seems very normal.
Checking your page it looks like the embed code has been customised with some extra callbacks to populate a custom field and do some checks before the form loads, if you remove these do you still see the issue?
Hi, @TKing6
I have seen this type of delay on contact pages before, and in most cases it’s not the form itself but how the page is loading around it.
A few practical things you can try:
Load the form after the main content has loaded ,If the form script is firing immediately on page load, it can get pushed back by other scripts. Loading it slightly later usually improves perceived speed.
Check what else is loading on the page first
Analytics, chat widgets, tracking scripts, and large images above the form can all compete for load priority and delay the form rendering.
Keep above-the-fold section light ,If there is a heavy content or animations before the form, the browser will prioritize those first, which slows down when the form appears.
Make sure the form isn’t initialized twice; this can happen in templates or modules and can quietly add extra delay.
Also worth quickly checking (just in case) that the form isn’t being initialised twice - I’ve seen that happen in some setups and it quietly adds delay.
From what you’re describing (3-10s delay), it sounds more like multiple scripts competing during initial load rather than a single issue with the form.