It would be helpful that when a customer fills out a “FORM” that on the email notification from HubSpot that a piece of information (ie email, last name, company name) was included in the subject line. Rather than having lots of submitted emails all looking the same or think that they are from the same customer. It would just be nice feature to help organize new leads in our company to the proper sales person. I believe this would be a very helpful feature to medium and larger sizes companies/users.
There is still absolutely a need for this in 2022!
Let’s make it possible to update the subject line on the “New Submission” email that is sent from Hubspot to an email address to include the client name that is pulled from the inquiry form? Making it more personalized?
For instance, we previously used a different system to capture all of our inquiries and each client had a separate email that we used to create an email thread for historical purposes and capturing information.
Since we have moved this process to HubSpot all of the inquiry “new submission” emails are all housed under one email.
Please create a way to include the client’s name in the subject thus effectively creating a separate email for each new client submission!