Filter not working properly for one specific contact

Smart CRM & Sales Hub CRM
1

I have 2 views. One of them filtering by “Lead Status = Attempted to contact”. The other by “Lead Status = Connected”:

xmontero_1-1675419007237.png
xmontero_1-1675419007237.png668×433 46 KB

xmontero_2-1675419016877.png
xmontero_2-1675419016877.png652×365 36.8 KB

Instead, there’s a lead (Rosa) that keeps insisting in appearing to the 1st filter when it should appear in the second one:

xmontero_4-1675419397993.png
xmontero_4-1675419397993.png1747×447 120 KB

No matter what Lead Status I set (I may set it to any value) that this lead keeps showing up in the filter “Lead Status = Attempted to contact”.

Rosa does not show up in the other view:

xmontero_5-1675419408027.png
xmontero_5-1675419408027.png1677×376 96 KB

# Question:

What do I have to do to make the lead behave normally?

2

Hi @xmontero,

Most of the times the issue here is cached information in the browser. Could you either try a hard refresh in your browser (CTRL+Shift+R on Windows) and, if that doesn’t work, clearing cache and cookies?

Best regards

3

It seems hubspot maybe has background tasks running “clearing out” the badly projected events. I did NOT clear any cookies, I did NOT clear any cache, and now loading the page displays this as expected.

I expect this was punctual and not systematic.