Exporting Ticket Information

Hello,

Given that there is no Reports functionality on the app, Hubspot will not work for my CEO who only works from his phone. Before we find a different service, is there a way to extract the following from a Ticket, automatically, every day?

Name of Ticket,

Company Associated,

Last Activity Date

I set up a recurring report message in Slack but because it doesn’t load the report in the app, my CEO won’t be able to view anything.

Hi @DAllen96,

Have you considered sending the reports as recurring emails from HubSpot? Share or export reports and dashboards

One very basic option for reporting outside of HubSpot would be a Google Sheets linked via Zapier, for example.

Let me know if you have any follow-up questions!

Hello,

Yes that is what I am doing. I setup the recurring email to automatically ping Slack but when my CEO clicks on the report, it doesn’t load in the Hubspot App (as I understand there is no reporting functionality in the app??) When he clicks to load it in his browser, he encounters a login loop and gives up. So ideally I would like to pull the relevant information for him and display it in Slack.

Hi @DAllen96,

Correct, reporting is not included in the mobile app. I’d recommend looking into Zapier/Google Sheets for an easy, lightweight solution.

Best regards!

Hi @DAllen96,

Reports can now be accessed through the mobile app (More button in bottom right corner > Reports).

Best regards!