Hi HubSpot Comunity,
I’ve reached both HubSpot send limit and Sequence limit. I just wanted some clarity on individual emails.
I get notified that the email has failed to be delivered, I just wondered if that same email will be sent at a later time when my limit is refreshed? Or would I need to do this manually.
Any tips/advice will be helpful.
Thanks,
Hey @RWalker6
Common reasons why your sequence may not be behaving as expected include:
- Rate limit reached: HubSpot imposes send limits, so you should re-enroll contacts at the next step. Learn more about sales email send limits.
To know more kindly go through this article here: Troubleshoot sequence enrollment issues
Let me know if you have any followp questions!
Hi Shubham,
Thanks for getting back to me. I understand about email sequences, but individual, personalised emails aren’t getting delivered either.
It mentions there’s both a sequence limit, and a hubspot limit for individual emails. Any help on how to increase the limit or manage my overall email limit?
I am not sure how to increase the limit but you can go through this article this is a detailed guide on the sending limits for connected emails accounts: Sending limits for connected email accounts
Let me know if you have any followup questions!