error logging in

i’m having trouble with password resets/loggin in.

i would reset a password

then log out and then try to log back in with new password and get below error:

This doesn’t look right. You’ve entered an invalid password. For more detail on why this could be happening, please read this article.
any thoughts on how to deal with this?

passwords are not similar to previous ones (i’m using randomly generated ones)

Hi @yangl837

Thank you for reaching out!

Could you follow the steps of this article? If this doesn’t help, please submit the form at the very end of the article, someone will be in touch to help you!

Thank you

Best

Tiphaine

trouble logging in, says my authorization has expired. It says I do not have access to my account. It says my Hub spot iD# is not good?

Hello @2067630,

Thank you for your inquiry.

I removed sensitive information for security purposes. I encorage you to review the instructions provided by Tipahine to follow the appropriate process in this case.

Thank you.

Regards,

Diana