I am trying to schedule an email to go out later today. When I click to schedule I am getting an error message:
Email Validation Failed.
Hey @Cherie can you confirm that the email address you are trying to send to is a valid email? You can crosscheck with some of these email validation integrations.
My email address was verified and I tried a variety of addresses as well. IT support said it was because the personalization tokens that were part of the template I used where removed. Even when I added them back in, it wouldn’t send.
I had to copy the email over again in a new template, not a clone, and it worked fine.
Thank You!
DO NOT click on this link. It is a virus and thats a mistake. Please delete this comment some no one else will try validate their email.
Hi @JPedigo-Gomez,
Thanks for posting in the Community and for spotting this!
It is not a virus but the link just doesn’t seem to work right now. I have reached out to my colleague @roisinkirby so that they can update it.
In the meanwhile, I’d like to share a list of email verification tools from our Marketplace here if needed.
Thanks and have a great day!
Best,
Bérangère
This link goes to a page that’s obviously been taken over. There is nothing about email validation on it.
2 things here.
1. The link is a scam so I am warning people to NOT click it when they are searching for answers through this thread.
2. The admins of this thread should see that and take it down because it brings no value to the thread.
“Thanks”
I know it’s a scam. But the reply said they were trying to get it fixed as
if it weren’t.The admin should’ve removed the post long ago.
OK, so are you mad at their reply or are you mad that I pointed it out when it hadn’t, Mr Tucker?
Them, not you.
This happened to me and it resolved when I updated the email title in settings and removed the word “(clone).”
Same here… its was a clone email… removed the word CLONE and it sent
First - I just have to say - for how big Hubspot is - the fact the error can’t articulate the various reasons WHY the email validation failed is BONKERS! For me, I wasn’t using a cloned template and knew my email address was correct. I tried to hit send a couple times and kept getting that Email Validation Failed Error. So I had to hit, Save, then click back on the email from the list and THEN when I entered the email, I had a red note at top that said I had to enter my web version redirect URL. Once I did that, then it sent fine. Not sure why that couldn’t have been surfaced in the error message at time of send??