Email System Pages

I’m having the hardest time customizing the email system pages. I was able to get the page into a decent spot as far as adding in the header and footer and customizing the style, but some of the functionality is lacking. I am unable to distinguish between Manage Preferences commands and the Unsubscribe commands.

Where can I go to get help with coding these pages? I need to add custom text to the Unsubscribe portion as well as the Manage Preferences, and from the module I don’t see where I am able to do this.

Any direction that I can receive would be helpful. Thanks!

Hi @Melanie40er I’m sorry you’ve gotten stuck with updating the email subscription templates - I’ve been there and know how frustrating it can be to not be able to make the change you want to.

As you’ve discovered, there are very few modifications you can make to these pages.

Unfortunately, the modules for managing preferences and unsubscribe are controlled by HubSpot and aren’t directly editable.

There are some HubL tags that you can define the values for which will allow you to edit some of the content, the rest is controlled via the subscription settings in the account.

Here’s an example of how you can set the variables:

This leverages the translations capability for system pages, so as long as your language is set to English and you configure the translations for English it will overwrite the defaults (or whatever your primary account language is).

I hope this helps you get closer to what you’re looking to achieve!

Hi Jennifer -

Thanks for the response and exactly as I feared with these pages. Appreciate you sending the HubL options, I will see if I can implement any of those.

Thx,

Melanie

you’re welcome @Melanie40er, happy to help clarify what’s possible. Hopefully you can find a solution that will work best for you!