I have created an email in Spanish and in Settings I have selected ‘Spanish - Spain’ as the Language. This is meant to translate the default Subscription content at the bottom of the email to Spanish. However, it is defaulting to Italian and I am not sure how to fix this. TIA.
Hi @SCarterNZ,
The behavior of subscription types and their translations can be a bit weird sometimes. Do you experience the same behavior with “Spanish” instead of “Spanish - Spain”?
Which subscription level are you on? (free or paid)
Best regards!
Thanks for your reply. Yes, same thing happens when I select Spanish and Spanish-Spain. I believe we are on a paid subscription.
Hi @SCarterNZ,
In that case I’d recommend you reach out to HubSpot support through the purple in-app widget or this page (“Contact support” section): https://help.hubspot.com/
They can have a look at what exactly is going on.
Best regards!