Bump. Good marketing emails should elicit a reply, so we should be able to track these and have visibility within HubSpot.
Yes @MarketingMax this is basic and Hubspot is hopefully doing something about it soon.
How was this suggested 3 years ago and hasn’t been built yet.
@BB1Time to take the rose-colored glasses off…HubSpot is wholy unresponsive to this thread for a year. I get that it’s probably a heavy lift to create, but good old fashioned periodic updates to their paying clients would be minimally appropriate.
Want to also further request this feature. Mailchimp makes it super easy, just a checkbox. Hubspot needs to as well.
Hi Everyone -
Taking this thread over from @Shay Yes, this work item is in-planning right now. We haven’t yet started development on it. We know roughly the work needed to get there and it should be prioritized in the near future. I will update this thread with more details once that timeline becomes clearer.
As we get closer hopefully I can gather a few folks from here to get some early feedback. Looking forward to getting this one solved for you all!
Cheers,
Jake
Awesome @jaleonard19 Looking forward to seeing this resolved. Thanks Jake for speaking up.
Fantastic news! Thanks for the update.
@jaleonard19 this is one most important thing missing in the marketing hub!! Thanks so much for the update and I truly hope this one will be resolved any time soon. I’d be happy to provide some feedback when you have more details.
@jaleonard19 Thanks for the update. Do we have an approximate timeframe for this? Are we talking weeks, months, years?
Guys its not really fantastic news…haha.
This was recommended years ago and it hasn’t even been started yet. It’ll be at least another year before it launches and you’ll probably still have to be on the 800 a month plan.
The ability to do this is in every email service possible and it’s free in Mailchimp.
I can’t pay that nor can I wait any longer. My whole intention of getting a CRM was to automate workflows and sequences. Here, you can’t automatically enrol someone into a sequence from a form fill and you cant start a workflow unless youre on the 800 a month plan. The automation costs $750 more a month here then it does on quite a few other platforms that offer even more.
Im headed elsewhere! Not that I don’t like Hubspot, they’ve been awesome. But it’s not the only CRM
The emporer is not wearing any clothes.
@PavedToPinesis correct. HubSpot’s answer is they’re still in the exact same phase they were a year ago…
Four years of “it’s in the planning phase!”
A year straight without a response.
Finally get an update and it’s… “we’re totally going to work on this soon, guys!”
Yeah dude.
Pipedrive just bought Mailgen so theyll have sales and marketing in one CRM and fresh sales has all of this already both are the same price as one starter seat for either sales or marketing here.
Has this been updated yet? Is there a place on Hubspot where I can see all the responses to email I’ve sent? Is there a way I can configure so that the emails get sent to me and/or my customer care team to address customer replies?
This is pretty critical for all the Hubspot Community!
Please go ahead with this.
Wait, what? This hasn’t been updated yet? When will you enable marketing email tracking?
+1 this would be a great goal criteria for workflows as well. Unenroll if contact has replied to email.
This idea is pivotal for us to effectively track a number of our campaigns, both automated 1:1 emails as well as larger marketing initiatives. Please let us know if these are features will be included in a beta anytime soon!