Email bounces error

Marketing & Content Hub Email Deliverability
1

Hello,

I had an intern schedule a marketing email, they skipped the step of uploading 1,200~ bounces to be removed (we work in an ever changing industry, both companies and people), thus our account got flagged and is currently suspended.

I have since uploaded the list, is it possible to review our account and allow for sending?

Thank you.

2

Hi @PRedmon,

For free CRM accounts the email tool will remain locked after sending is suspended, unfortunately. Only paid accounts (Marketing Hub Starter or higher) can appeal the suspension: Resolve email sending suspensions

While the email tool will remain locked, you can continue to use the other tools in HubSpot.

Hope this helps!