Dropdown Select - Not multi choice anymore

Develop, Build & Integrate CMS Development
1

Hi,

My dropdown select allowed for multiple choices, as of today it no longer does. Is there any reason as to why this is happening. Also I don’t want a multi-checkbox as it will ruin how my forms look.

I’m not sure as to what changed over the weekend. Any help is appreciated.

Thanks,

John

2

Hey @JBird01 dropdown selects in HubSpot never allowed multiple choices.

Either someone within your HubSpot portal changed the property type from a dropdown select to a multiple checkbox, or you were using a multiple checkbox property with a custom frontend on your forms.

3

Hi Tom,

I made the forms and properties, initially it was multi select then moved to dropdown and it was working with multi select.

Thanks,
John

4

Hi @JBird01 ,

  • A “Dropdown select” property type is designed to allow only one option to be selected.

  • If you want users to pick multiple choices, the supported property type is “Multiple checkboxes” (or the “multiple-select” variant) — not a standard dropdown.