Domain Error

Hello,

I bought domain, globaledupixel.com and connected it successfully to HubSpot.Now I am creating website page and after publishing,I noticed my website domain is not same with the one I bought.It showed with this.How can I fix it? I am a new learner in this community.I don’t want to buy new domain again.

Hi @Thapyae

Two questions:

1. Are you 100% sure your domain is connected in HubSpot? It should look something like this:

2. Have you made sure that domain is being used to host your website pages?

The domain you shared (global-edu-pixel-48559023.hubspotpagebuilder.com) is HubSpot’s default staging/hosting domain which is where content “lives” until you connect a hosting domain.

Frank

Dear Frank,

Plz give me the solution how to solve step by step.Thank you.

Dear Frank,

I am sorry to bother you again.I can’t find way to disconnect my currentdomain.There is no Action button at the edge of the bar.I have to do a lot of works there.Current problem is I can’t find place to disconnect the current domain.Plz show me the way to disconnect and continue it.I think I am not smart enough.Thank you .When I try to connect domain,It appeared like this.This domain is only my personal use.

Thank you ,Frank. My domain connected screen doesn’t look like yet as you showed in No.1 picture.They appeared as attachments.Could you please direct me the way to correct them?

Hi @Thapyae

You need disconnect and remove your current domain and then follow the steps outlined here to connect your domain.

Frank

Hello @franksteiner79,
My problem can’t fix yet.Where can I disconnect my domain to remove?I
attached the screenshot.Could you please see and let me get the solution ?

Hi @Thapyae

What is your HubSpot subscription tier?

I am honestly not sure what to do when the option of disconnectin a domain does not exist.

Frank

Hello ,

My name is Nora.The domain I bought and connected,globaledupixel.com is not same when I published website page.

It came out with global-edu-pixel 48559023.hubspotpagebuilder.com.Even I try to disconnect this current wrong domain, I can’t find “Action” button at the edge of the bar.I don’t want to lose my domain.I am the new comer in this field.Plz help me.Thank you.I attached my error .