I setup a popup form on our website to highlight a new premium asset. The form triggers on our blog and invites users to click through to the asset’s landing page. Will hubspot register these clicks as a form submission on the form’s reporting details?
I see 0 clicks on 47k views. So, I’m skeptical that no one clicked through to the asset. I suspect it’s a reporting mistake and I should have included a UTM code on the form’s CTA button.
Hey @Foxtrot91 no cta clicks won’t count as form submissions on a pop-up form. Only form submissions can be counted, so it would require a form to be on the pop-up. Since there is no submission you also can’t track a click through rate.
The CTA skips the second step (the form step) too, it just redirect to another page, so actually doesn’t currently capture clicks either!
Thank you Tom. Next time, I’ll use a UTM. Appreciate your insights.