My website CTAs are not registering as CTA clicks

[robyncroll]

I have several CTAs on my website that drive to a form submission. I can see in reporting the # of forms submitted but shouldn’t the CTAs be counted towards clicks?

[NeerajTrikha]

Hi @robyncroll , are you tracking these CTA Clicks with Google Analytics?

[franksteiner79]

Hi @robyncroll

What type of report are you building?

CTAs and Forms are two separate elements in HubSpot.

You can see CTA clicks within the CTA tool, see screenshot below or by create a custom report.

If you have an Enterprise subscription you can create customer journey reports which show the flow from defined touchpoints (like a CTA) to a form submission and so on, which looks something like this:

I hope that helps.

Frank