I have a simple contact form with a simple subject line drop-down field, where the user has to select what the message they’re sending is about.
Is it possible to display a simple message BEFORE the user hits send but after they’ve selected something from the drop-down form? For example, if they select “I’d like pricing information” in the drop-down, they get a little message below the field telling them the best place is to get that is the get a quote page (not a real example).
They’d still be able to submit the form, but I just want to display specific additional info depending on what the visitor selects for that one field.
Hopefully this makes sense. Is this possible with an embedded HubSpot form? Thank you in advance.
Hello @ALJimenez,
At the moment, no, this is not possible. The only thing that can currently be displayed conditionally are additional fields, but not simple text: Use dependent form fields (legacy)
As of now, this would require custom JavaScript and the help of a web developer to adjust the display behavior of the HubSpot form.
However, other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Rich-Text-on-Dependent-Fields-on-a-Form/idi-p/177130
These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand. I’d recommend commenting and upvoting. In fact, this request is being reviewed.
You can also help other HubSpot users find this request more easily (and drive traction) by accepting my reply as a solution. I’d appreciate it, too.
Have a great day!