Deleted account

It looks like we have an issue with an deleted account

Hi @SMomentum,
Thank you for asking the Community!
I created a new post for you to bring more visibility on it and so that you can get help from our Community Members :slightly_smiling_face:
What is happening exactly, please?
The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.
I’d like to share this article “Recover your inactive HubSpot account” that might be of interest to you.
Also, you can submit the form at the bottom of this article if you cannot login anymore.
I also wanted to invite a couple of subject matter experts to this conversation @mangelet, @Shadab_Khan and @JenBergren do you have suggestions to help @SMomentum, please?
If anybody else has anything to add and/or share, please feel free to join in the conversation :slightly_smiling_face:
Thanks and have a lovely day!
Best,
Bérangère

This does not make sense per what we are asking. Our account log in and
password are not working and it is saying out account is inactive, but it
shouldn’t be. Please advise…

got it, Looks like your Hubspot account is deactivated - You should raise this to Support

Hi @SMomentum,
Thank you for the additional information and thanks @Shadab_Khan for your help :slightly_smiling_face:
So it seems that your account is inactive. In that case, did you check the article I shared (here) and did you submit the form at the bottom of the article, please?
Thanks and have a great day!

Best,
Bérangère

Thanks @BérangèreL ,

@SMomentum Happy to help when you say “Deleted Account” do you mean a deleted company object? or Your HubSpot account?

If you are referring to company records you can check Actions ➝ Restore Records

Tip: Check if there is any automation deleting the record or any user error

Need some clarity to share recommendation/solution