Hi,
I have many automated emails that send using a custom “From Name” that is no longer relevant. The actual email address is still relevant.
What happens if I delete that the From Name in the “Manage From names” window? This is not a HubSpot user, it’s a custom from name.
If I delete that custom From Name, will HubSpot automatically set the From Name in each email using the deleted one to something else?
Ideally, I’m trying to avoid having to edit the From Name on 30+ emails. Thanks!
Hi @JW3 ,
I believe that if it’s just From Name, you’ll have to update the 30 emails. Removing 1 From Name did not replace other emails in the test I did here.
Not wanting to be rude, but updating 30 From Names should take about 20 minutes, accessing modifying and publishing.
Hope this helps.
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Best regards!
That’s helpful thank you!
I’d love to konw the flip side. How do we delete a custom email put into the email marketing engine. When creating a new marketing email, I was asked if I wanted to add a new email. I did, now I need to remove it. Where do I do that?