Status: Idea Submitted
When accessing deals the behaviour has changed and the default when selecting activities is “Shared” - this is the least accessed tab of any record in our org. Ideally the default should be “All Activities” but no matter what I do it will jump back to “Shared”.
Allow orgs to select what tab should be default.
This is very frustrating and I received a bunch of tickets from my reps complaining about this
Same here, my reps are complaining about that too
We don’t use the “Shared” tab in the deal record. When opening a deal, our team wants to see “All Activities” by default, including emails, calls, meetings, notes, and the full activity timeline.
The current default to “Shared” provides no value for our use case and creates confusion because important activities are not visible immediately. We have already received multiple complaints about this internally.
Our request is that “Shared” should not be the default active tab. Ideally, HubSpot should either:
- make “All Activities” the default, or
- provide an admin setting so each portal can choose the default tab.
This would make the deal record much more intuitive and efficient for sales teams.
