Some of the default HubSpot properties do not work for me - like ‘Country/Region’ being free text rather than a picklist or industry being a broad range of industries that I cannot remove to show our target sub-set.
I would like to either:
1. Be able to customise all properties
2. Be able to rename HubSpot Properties (the label, not the internal name) to make it clear it’s not the correct property
3. Hide the HubSpot property from the ‘normal’ UI.
1. Who: anyone wanting to customise the properties to suit their business need.
2. Goal: Avoid confusion - make it clear which property to use - ‘Country/Region’ or ‘Country’
3. Value: It will save me time in data clensing and also creating workflows to copy the information betweel properties.
4. Examples: Many - i also manage salesforce instances and am able to choose which properties are available to the end user and set the property type.
5. Pictures
a) The useless to me ‘Country/Region’ property that will have no data consistency - i want only one of the following options to be available!
- United States of America
- United States
- USA
- US
We need the ability to update AT LEAST the names of HubSpot provided properties, if not anything else about the property.
My users are absolutely confused by the record owner of a company being called the “Company Owner.” To my team, the Company Owner is the name of the person who owns the company, not the person who owns the record. Despite explaining this, we are still having issues and instead of fighting their understanding, it would be great if I were given the tools as the admin to help my team and allowed to update the name to better suit their needs.
At the time of making this comment, this post has 7 upvotes and one other comment. There is another similar post listed here that shared 4 upvotes and two comments. There is also a post here requesting help with this feature and being told it is not available. It is unclear if this user posted in the Ideas Forum.
That makes a total of 3 comments and 11 upvotes for this idea in April of 2025. I certainly hope HubSpot delivers this without the need to wait for hundreds of additional upvotes.
