I’d like to be able to create custom meeting outcomes. We have clients who want to track events, attendance, and other event-related information, but do not want to integrate with a third-party event tool. HubSpot provides almost everything we would want to do, but we are limited by the out of the box meeting outcomes.
100% this is needed. The current standard outcomes don’t fit at all with our business. Plus we can customise the call outcomes, so why not have the ability to do the same with meeting outcomes?
I agree that this would be a very useful addition to our HubSpot Meeting Outcomes- it would allow users to tailor this to match their business needs.
Sikemi Matthew
Customer Support Specialist
HubSPot Support Dublin
Totally agree with the above. The current selections overlap too much and don’t give us a complete picture about how the meeting actually went (i.e. was the outcome positive or negative).
The ability to customize as well as report on meetings would be extremely valuable. Is it possible to make them a separate object, similar to how calls is progressing? I know that will add a lot more to the system, but could help a lot with how the data is managed for many customers. Especially some customers whose compensation of employees is tied to their meeting types.
Hi team,
commenting for a customer here.
Would love to set up customised meeting outcome; sometimes we would want the meeting outcome to mimic the call outcome
How is this not on the roadmap? We want to be able to see from a data reporting perspective what is happening in those meetings. Is the deal moving forward, etc. THis should be a base requirement for CRM.
One of the things we try to track is not just whether the call was completed, but whether it resulted in a sale, or a 2nd call with one of our sales people, or is someone to just nurture. This could also be done with a “result” field in addition to the outcome. We really need to be able to track the result of each sales call.
Need this!!
The current meeting outcome and picklist selection is not enough and we would need to add more to the picklist
+1 to this - currently doesn’t allow for the modifications we need (like we can with Call outcomes)
This option would be a much needed addition. Also the option to enroll people in workflows based on meeting outcomes. It would be extremely helpful to automatically update the lead status/lifecycle stage of contacts based on the meeting outcome.
Had an expanded idea to this --> https://community.hubspot.com/t5/HubSpot-Ideas/Make-Meetings-a-Separate-Object-or-Linked-to-Calls-Object/idi-p/428838
Then workflows could potentially even be meeting based? Let me know your thoughts.
+1 to this. Have been searching for where to customize the meeting outcomes and now just read that it can’t be done. Bummer.
I support this idea. This is needed as we want to run a bunch of workflows based on custom meeting outcomes.
Totally agree with all comments above.
The current selection doesn´t support at all. Due to Covis this functionality provides a more accurate picture about how the meeting culture will develop in the near future.
Should be look ASAP by the Hubspot team and integrate.
We definetly need to be able to customise the outcome AND make reports on outcomes.
It’s an important tool to track the sales team efficiency and spot who needs help in closing deals.
Counting no-show and cancelled meetings is good, but if a rep meets 100 clients and none buys, we need to know why. Personnalised outcome will make a HUGE difference for that.
I’ve created so many workarounds for basic functionality such as this that is lacking…Please, please add meeting outcome as a customizable property type. sigh…
Need to be able to add custom fields to Meetings for meeting tracking and reporting. Thank you!