Hi Community,
We are currently reviewing this idea for the potential of prioritization and delivery this year. After we’ve reviewed the feasibility and implications of this project we will update to either ‘Not currently planned’ or ‘In planning’.
Here is some additional context:
We are reviewing the prospect of making the ‘Meeting outcome’ field customizable in HubSpot, similar to how the ‘Call outcome’ field can be customized. Much of this we hope to be fairly straight-forward, but there are a few question and implications related to some of the existing behavior in the calendar bi-directional sync and the upcoming ‘Cancel/reschedule’ functionality that raise some questions we are workign through. More specifically, the ‘Canceled’ selection will be used when an attendee cancels a meeting with this new feature. To avoid inconsistencies in the customer experience and potential issues with supportability, we may make this field a default, uneditable field for the time being. We are reviewing the other existing fields and our plans to see if there are other exceptions we should make for existing selections such as ‘Canceled’.
Once we have more confidently set our plans for this functionality, we will update this idea post. Thanks everyone for your feedback and suggestions.