Custom File URLS

Hello!

When I upload files/documents etc to share in marketing on HubSpot, it generates a cryptic and not brand-friendly link to place in emails etc. There is so much suspicion about phishing and malware that I think it makes readers not want to click the attachments/links.

Is there a way to customize our documents or file URLs so they look more brand-friendly?

And would connecting our domain solve this issue? If so, how would a sample file’s URL look once we connect our domain?

Thank you!

Winnie

Hi @WinnieM,

The link contains among other things your HubSpot portal ID – this number may appear cryptic but really just relates back to the HubSpot account.

Connecting a domain, e.g. for website pages, does indeed solve your issue. Connect a domain to HubSpot

Before: https://123456789.fs1.hubspotusercontent-eu1.net/hubfs/123456789/file-name.extension

After: your-domain.de jetzt kaufen!

Best regards