Hi there! Can we raise up vote for create custom channel source for conversation inbox API? since there is still on BETA and looks like we just have as is channel to use on conversation due to the API didn’t have ‘CREATE’ request, hopefully we can adding any custom source channel for chat conversation from custom source!
Hi, @DKusuma3 
Thanks for bringing up this important feedback!
To help make sure your suggestion is seen by the Product team, please submit this as an idea in the HubSpot Ideas Community. If you can gather some upvotes there, it will significantly raise the visibility of your request.
Once you’ve posted your suggestion there, please share the link back here. I’ll be sure to give it an upvote to help get the process started.
Best,
Jaycee