I’d like to auto populate fields when a customer clicks on a CTA from an email to update their communication preferences on a hubspot landing page. I used https://knowledge.hubspot.com/articles/kcs_article/forms/can-i-auto-populate-form-fields-through-a-query-string to create the following testing string:
https://info.pitsco.com/communicationprefs?firstname={{contact.firstname}}&lastname={{contact.lastname}}&email={{contact.email}}&the_pitsco_network_e_newsletter={{contact.the_pitsco_network_e_newsletter}}&opted_in_of_email_pitsco_blog_instant_settings={{contact.opted_in_of_email_pitsco_blog_instant_settings}}&pitsco_enews_subscription={{contact.pitsco_enews_subscription}}&tetrix_e_newsletter_subscription={{contact.tetrix_e_newsletter_subscription}}
But when I paste this in the CTA URL and save I get the error, "Something went wrong. The changes to your CTA were not saved. Please choose a valid redirect URL. (I cloned another CTA, and was updating for this new CTA).
The only thing I can think of is, I’m selecting External website URL, since the HubSpot page or blog post option is a drop down and doesn’t allow for the custom string.
So, is the only way to get auto-populated fields on a page from an email to place a button image and use the hyperlink option? I’d like to have the CTA tracking, so hoping I’m just missing something in the settings.
You are correct. HubSpot CTAs cannot be modified in the fashion you’ve described. Your options are to use either linked text or a linked image (e.g., button image).
Note: While you won’t have CTA-tracking, all links in email are tracked, so … no loss there.
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Best,
Frank
Author, the Perfect HubSpot Series
MFrankJohnson.com | Connect on LinkedIn
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Darn! Thanks for resolving.
