Hello,
Created CTA pop up on the landing page with contact me here that goes to email. Now I just get to a black hubspot page. Anyone know the potensial problem?
Hi @StefanFJ,
Can you please share a screenshot of the settings (mail to / email link)?
Best regards
Hey @StefanFJ as Karsten mentioned an example will help troubleshooting this, however, I would have a hunch with what’s causing this.
When you say a “black HubSpot page” what are you seeing exactly? Is it definitely a HubSpot page?
Are you linking to a HubSpot page or an external page?
The reason I ask is beacuase CTAs use query strings to track analtyics information. However, a website needs to be configured on how to interpret query strings. Some website may be configured to read the query strings as a url piece. So if I said “mywebsite.com” most website would be configured to ignore the ?.. section. This feeds the analytics information. However, some websites might recognise it as a piece of the url. You might have something like “mywebsite.com” to inform the website what the user is doing.
If it’s not a HubSpot page you’re linking to, my hunch here would be that the website is not configured to interpret analytics query strings. However, I would need an example to confirm.
It works now. Not sure why.
Me neither