Contact Us Form Fields Do Not Clear

Marketing & Content Hub Lead Capture Tools
1
The contact us form fields will not clear after the form is submitted. All of the previous data in the form is retained. I created the contact us form in then the forms editor using the HubSpot WordPress plugin.
In the forms options, Pre-populate contact fields with known values is turned off. The following options are turned on: Add link to reset the form; Always create contact for new email address; Set contacts created as marketing contacts.
Is there another setting that I need to change to get my contact form fields to clear after submitting? Are cookies an issue?
2

Hi @GPhillips90 ,

If this is how your Submission settings looks like then, I second to your doubt, It could be Cookies related.

Have you tried different browsers or resetting the one you are on?

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3

Tech Support identified the solution which is to publish any changes to a form including any changes to the forms options settings. After I published the unpublished changes to the form options settings, my form field cleared after submitting.

4

Thanks @GPhillips90 . Glad Tech Support was able to help resolve this.

Learning never ends :slightly_smiling_face: