Contact Reaching Goal After Wait Activity

I have a Goal in my workflow to have a contact’s Profile Status property reach the “Complete” value.

As the last step in the flow, I send the contacts a reminder email to complete their profile. But after that email, i still would like to wait and see if the contact has completed their profile becuase of my workflow.

How can I achive this through a workflow? If I put an IF condition after the wait activity to check my contact property, there will be no Yes or No branches for it because there is nothing to do.

Hi @mobedi

Unless I am mistaken, you should be able to have a delay as the last action before the end of your workflow - have you tried that already?

Yes, I am aware of that. So if the goal is reached within the delay, it is taken into account (even though we do not do any further checks)?

Hi @mobedi

Yes, assuming you are using the workflow goal criteria as the ‘goal’, you should not need to run any checks or other actions for this to apply. Do test it out though if possible.

Sure, I’ll test this and then accept yours as answer. Thanks.

Good luck!
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We also include additional criteria for “opened X email” in our workflow goals. That way we know our goal completion data (i.e. filling out a form) only includes contacts who were actually influenced by the email in our workflow. Hope that helps!