CRM always slow. Contstant need to refresh. Errors sending emails. Errors saving notes. Errors creationg tasks.It is definitely not on my end. Also, notice every reply suggests that problms with Hubspot are rare and the issue can be resolved on the user end. This is absolutly not the case. Problems are constant. However, Hubspot always says everything thing is functioning as it should…
Hi @JMerryman7,
I apologize for the data and business impact this may have caused.
HubSpot recently experienced an incident today where pages would not load. This has now been fully resolved. It sounds like this incident may be related to the behavior you were experiencing in your account. You can read more about this on the status page here. I also wanted to share this page with more details on the outage and the affected tools from today, July 27th, 2022.
If you have tools that are still experiencing this loading issue, can you please let us know which ones and share screenshots of what you’re seeing on your end?
Thank you,
Kristen
No improvement at all.
Hi @JMerryman7,
One thing you can try is accessing your account in an incognito window and another browser. If the issue isn’t present in incognito, then clearing your browser’s cache & cookies (instructions here) to ensure that you are accessing the most recent version of your account may resolve the slowness you’ve been seeing.
You can also try to disable your browser extensions and ad blockers to see if they are conflicting with HubSpot.
If this issue continues after taking these steps, can you please provide the following information:
1) Is your browser supported by HubSpot?
2) Are you able to reproduce this behavior in another browser?
3) Screenshots of what you’re seeing on your end. Is there an error message?
Thank you,
Kristen