Connect.com Sunset

Connect.com is a HubSpot-owned social network, initially launched at INBOUND 22. If you are active on the platform, you have probably noticed that it will be discontinued on June 13, 2025.


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Why is Connect.com being discontinued?

Community remains a core component of helping our customers and ecosystem grow better, and we’re committed to making space for HubSpot enthusiasts to connect.

To streamline our communities, connection opportunities, and customer learnings, we are shifting all our community efforts here, to the HubSpot Community! :tada:

What’s happening?

  • HubSpot Academy will be the new home for your Connect profile and will be available under “My Team” in the Academy’s top navigation. This is not a change in functionality or data, and will only impact where your profile is located.
  • We will migrate some of the communities to community.hubspot.com, while a few others will be discontinued.
  • Direct messages and conversations on Connect that are associated with discontinued communities will no longer be available.

Thank you for your continued engagement in our community!

If you have any questions, please let us know in the comments.

As one of the leading members in this group all I can say is that I’m disappointed.

I’m not entirely sure why nobody else has commented on this since the announcement but I can 100% verify that every HubSpot community which I’ve been a part of that has been migrated to a different platform suffered a tremendous loss of members for that group.

I mean there was a cohort all last year that spoke specifically to community, how to build, run, and maintain it and one of principle aspects of it was - don’t change/migrate off your platform. People came to find you at that channel, made the effort to go there, so be it - that’s the channel.

Sadly, once the swap is made my participation is likely to end along with it. I don’t think of this site, the academy, or my profile - as a social place to go for anything.

Hey @NicoLafakis,

Thanks for sharing your thoughts & concerns! I completely understand that this kind of change can feel discouraging at first, but I truly believe the growth potential of this community platform will make up for any initial drop in member count or engagement. The HubSpot Community boasts over 10K monthly active users and is powered by Khoros – one of the leading enterprise community platforms. Khoros delivers refined engagement and content creation capabilities, which we’re excited to bring to Connect community members. We want to reward the Connect community members by offering an even better experience! Of course, we’re also always open to feedback and ideas for improving the platform.

While the primary goal of the HubSpot Community is to provide a space for HubSpot users to get product help and advice, we are making enhancements to our Groups, which is where the Connect communities are moving!

I hope that, alongside your Connect Community owner, I can help get you as excited about the new platform as we are. We’d also be happy to meet with you in the coming weeks to showcase the perks of the new space.

If you’d like to hear more about the benefits of the HubSpot Community firsthand from other members, I recommend reading these two articles:

Let me know if you’d like to chat,

Mia