It would be great to have a survey template that is color-coded as shown below, to provide some visual captivation on the ratings and also to reduce rating errors.
CES/NPS SURVEY TEMPLATE OPTION
Status: Idea Submitted
CES/NPS SURVEY TEMPLATE OPTION
I think a subtle color rating could help many users. I actually received a survey yesterday where the 10 was on the left and the 0 was on the right, I almost clicked the wrong one because it was so unexpected. I think it is very important that there is consistency in how NPS is presented so there is no confusion for users.
This would be a great addition to ensure clients select the right option and also to remove barriers and attract users to complete the feedback survey.