As a Customer Success professional
running NPS surveys with Hubspot
the experience of my respondents would improve if I could choose to add colors to the scores to visually indicate my rating scale.
Example:
| Today: | Suggestion: |
Salesforce already offers this feature:
This is a brilliant idea. Please do this HubSpot!
This is a great idea - my ops team suggested this just today. I think it’s fair to say that some responders filling out an NPS response as “8” probably think 8/10 is great, but might not realise it’s not being counted as a “promoter of the brand”. Colour coding explains the score without leading the respondent, in my opinion. Below is the example we were thinking of:
Two years later I’m supporting this suggestion 
Has this happened yet?
Same here, would love for this to be possible!
