code snippet issue

Developer Support APIs & Integrations
1

hi all,

the code snippet has been generated here - https://vcc-na8.8x8.com
here is:

<!-- Place this code snippet anywhere you want the button to appear in your page. If no button has been configured in the chat script, it will not show up nor take any space. -->

<div id=“__8x8-chat-button-container-script_910770834661607ed7bb8e5.42508818”></div>

<!-- This script will not interfere with the button layout, you just need to include it in the same page. It must also be within the <body> section of the page, preferably just before the ending tag. -->

<script type=“text/javascript”>

window.__8x8Chat = {

uuid: “script_910770834661607ed7bb8e5.42508818”,

tenant: “YWN1dGlzZGlhZ25vc3RpY3MwMQ”,

channel: “Customer Success/Tech Chat”,

channelUuid: “kX0QPgevQ-2QUrTMUBIiiA”,

domain: https://vcc-na8.8x8.com,

path: “/.”,

buttonContainerId: “__8x8-chat-button-container-script_910770834661607ed7bb8e5.42508818”,

align: “right”

};

(function() {

var se = document.createElement(“script”);

se.type = “text/javascript”;

se.async = true;

se.src=window.__8x8Chat.domain + window.__8x8Chat.path + “/CHAT/common/js/chat.js”;

var os = document.getElementsByTagName(“script”)[0];

os.parentNode.insertBefore(se, os);

})();

</script>

I tried to insert it on this landing page TEST CHAT LP - May 2024

you will see at the end that there is this content:
Need a supply order or sample pickup? Place it with ease!
but the code is not working. a chat window should appear.
can someone assist me?

2

Hey, @phalaburda :waving_hand: Thanks for your post. It’s challenging for our community members to assist in troubleshooting without a link to a live page where the issue occurs. Can you add a link to help our community members out, please?

Thanks! — Jaycee