One of my coworkers is trying to clone our new series of e-mails.
Most of the team is able to hover over the -mail and the options to ‘clone’, ‘edit’, and ‘actions’ pop up. For one though, only the ‘actions’ button pops up. This is not a blog/survey/subscription e-mail and 4 others have had (and continue to have) no problem cloning these e-mails.
Hi @MCarter14
You may need to give the person explicit permission to clone or edit emails.
Settings (cog icon, top right) > Users and Teams (left menu)
You will see a list of Users, hove over the User you want to check and the Edit Permissions Button shows.
I use the Search Tool (because there arre so many settings it can be overwhelming).
Look for the Marketing Email Section:
Did that solve the issue?
Mike
Here to learn more about HubSpot and share my HubSpot Knowledge. I’m the founder of Webalite a Gold HubSpot Partner Agency based in Wellington, New Zealand and the founder of Portal-iQ the world’s first automated HubSpot Portal Audit that helps you work smarter with HubSpot.