I worked for an agency and got a lot of Hubspot certifications. I did not transfer them when I left the company. This KB is not helpful at all because it requires me to go into the agency account and transfer it to my personal account. The problem is I do not have access to the Hubspot account that I want to transfer my certifications from. https://knowledge.hubspot.com/articles/kcs_article/resources/transfer-certifications-to-another-email-address
So can someone help me transfer certifications from kcoll@smartbugmedia.com to kncoll@gmail.com