How do I move certifications to a new email address when you don't have access to the old one.

Academy HubSpot Academy Support
1

Hello everyone,

I have a number of HubSpot certifications that I got through my old employer’s account. Now I want to control them by moving them to my free account so that I won’t be dependent on an employer. My old emloyer can’t or won’t move them for me, Is there a way for me, or a HubSpot support person to move those certificates? All I really want is to move all certificates from steve.bilow@bluevolt.com to steve@bilowgroup.com. That seems easy but, as far as I know, I can’t do it myself except from the old account which I can’t access anymore.

Help or advice would be appreciated.

Steve

2

Hey @SBilow ,

Thanks for reaching out! If you are not able to access the original account for the transfer, we can do it here on our side :slightly_smiling_face:
I do want to let you know though, that certain Partner Certifications will not transfer to free accounts. Please let me know if you’d like me to go forward with the transfer of all available certifications from steve.bilow@bluevolt.com to steve@bilowgroup.com.
Best,

Ryanne

Academy Specialist

3

@RyanneH - It would be great if you could transfer my certificates. That would be VERY helpful. I undersatand that some may not come over. I now (as of this afternoon) have an account on my current employers HubSpot platform. So the “to” address will be different. If you would transfer them as follows. that would be awesome:

Transfer FROM: steve.bilow@bluevolt.com

Transfer TO: steven.bilow@telestream.net

MANY THANKS!

Steve

4

Hi @RyanneH ,
Can you transfer my Certifications from sam.link@geckorobotics.com to samantha.link@channelengine.com?

Thanks,
Sam

5

Hey @bilows - you are all set!

6

I need this as well - from ******** to ********

I started to retake them all, but it is a big waste of time if they can be transferred over.

7

Hi @LanaDee ,

You are all set!
Best,

Ryanne

Academy Specialist

8

Thank you!

9

Hi I need to transfer my certificates, can someone please assist? I do not have access to the previous acccount.

10

Hi @KPutnam1 ,

If you no longer have access to your previous HubSpot Account, I’d be happy to transfer the progress and certificates to a new account. I’ll just need the previous email address the certifications were logged to and the new email address you want them available on. Also, please note that certain Partner Certifications will not transfer to free accounts. If you’d prefer, you can DM me these email addresses as opposed to replying via comment.

Thanks,

Ryanne

Academy Specialist

11

Hi RyanneH!

Is it possible to move my certifications from this email: rkaufman@solvaria.com

To this email: rachel.kaufman@surepassid.com

12

Hello,

Are you able to transfer my certifications from an old account? I’m not sure if they have expired yet- will this impact the process?

13

I also need help transfering my certifications to a new email address from an old account that is now closed. Is there anyone who can help me with this?

14

Hi @Hkila ,

If you no longer have access to your previous HubSpot Account, I’d be happy to transfer the progress and certificates to a new account. I’ll just need the previous email address the certifications were logged to and the new email address you want them available on. Also, please note that certain Partner Certifications will not transfer to free accounts. If you’d prefer, you can DM me these email addresses as opposed to replying via comment.

Thanks,

Ryanne

Academy Specialist