Cert transfer is not working

Academy HubSpot Academy Support
1

Hello there,

At my old company, I had certifications under my old email address, which I don’t have anymore. How do I transfer my certifications over to my new account David Farris without contacting my former employer?

Thanks so much for your help

David

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Hi @DavidFarris ,

Thank you for reaching out to is! Can you please send me a direct message with the email address from your previous company and the new one? I would be able to get this switched over for you in the back end.

Best,

@JenWeiss

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Hi @JenniferW22
That’s great thank you so much!
My old email is Dfarris@marketveep.com
thanks so much I think I have a few Certs this is such a great help.
David Farris

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@JenniferW22

In not sure if I sent the msg the right way ?