Capturing hidden fields from Gravity Forms

Marketing & Content Hub Lead Capture Tools
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1

Help please! I can’t work out how to pick up the hidden fields from a Gravity form on my wordpress website. I can see the code relating to one of the hidden field is as below.

<li id="field_5_13" class="gfield gfield--width-full gform_hidden field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_5_13"><div class="ginput_container ginput_container_text"><input name="input_13" id="input_5_13" type="hidden" class="gform_hidden" aria-invalid="false" value="Internal Team"></div></li>

We have Hubspot code installed to capture the non-hubspot form. None of the hidden data fields are being captured at all. I’m don’t even get any error message to match to a contact property.

Hopefully someone is able to provide me with some direction.

thanks

2

Hey there,

A couple things to keep in mind:

The non-hubspot form will only bring over data when the property in HubSpot is a single-line text field type.
They match to existing contact properties in HubSpot using logic in the following order:

  1. field name with contact property internal name
  2. field label with contact property name
  3. field label with contact property internal name
  4. field name with contact property name
    (Use non-HubSpot forms)
    Gravity Forms does have a HubSpot Add-on that gives you much more control on mapping submissions into HubSpot. I’ve had lots of luck with it on our sites. Hubspot - Gravity Forms
3

Thanks for the response. I have created custom properties however they are not being found when the form is submitted.

I will try the Hubspot add-on to see if this helps.

regards

4

Hi @JKohlmeier ,

Thanks for your post. Right now, I am also using the HS code to capture our Gravity Form on our Wordpress site.

If I install the Gravity Forms HubSpot Add-on, should I remove the HS code we’re currently using? Or can I leave both in place?

Thanks,

Margaret

5

@margaret2- Nope - keep using the HS code. That will continue to track Website Traffic and different actions that contacts take on your website. While the Gravity Forms add-on will match up form fields to HubSpot record properties with a little more control.