I’m a new user. I created an account on my desktop with a sign in using a google account. All is well there. I then downloaded the app on my android, but I can’t login in. When I get to the sign in page I click on “sign in with google” and for a split second a dialog box pops up that says “Request cancelled by HubSpot” and then the dialog box disappears and nothing happens. I can’t even get to the screen where I say what Google account I’m signing in with.
I’ve cleared the cache, cleared data, deleted the app, restarted my phone…all of these things multiple times, but with no luck. Help?
Hi @SGardner9! Welcome to the Community-- happy to have you here 
I am sorry to hear you are having trouble. Thank you for taking some initial troubleshooting steps. Have you verified that your phone is up to date and you are using the latest version of the Android app?
Yes, downloaded today. Version 3.121.0.
As far as the troubleshooting steps go, I’ve never been able to login, so the logout step isn’t avaialble to me. I also did the restart multiple times, but that didn’t help either.
I was never able to solve this problem so instead of logging in via Google I logged into HubSpot on my laptop and created a new password of my own. I think used that password to login on my Android app. An easy workaround.