I can’t delete conversation template folders after recent downgrade. It says
Hey @ishche, thanks for sharing!
It looks like there are still templates within the folder you’re trying to delete. You don’t have the Sales Pro access needed in order to access and delete the templates/remove them from the folder, so you’re caught in a bit of a loop.
Is there anyone else in your organization who still has Sales Pro access and can remove the folder? Otherwise, is it essential that the folder be deleted? If this is an issue with the 5 templates that you still have access to, this sounds like something that HubSpot Support should be able to help you solve.
Hope this helps!