Can't access certificate, not loading

I passed the Digital Marketing course exam today and the certificate won’t load, has been stuck on “Hang tight while your certificate loads” for the past hour.

Please send me a PDF copy to my email

Thanks for posting, @LVoss!
I’ve just sent you a copy of your certificate.

Take care,

Nicole

Community Helper & Senior Support Specialist

Hello! I’m experiencing the same thing. I’ve finished the course and the exam, but the certificate isn’t loading yet. I wanted to add it to my resume and LinkedIn profile as soon as possible. Thank you.

Hi @gbrllann,
Thank you for posting to the Community!
Can you please try to clear your cache by following the steps here?
If that doesn’t resolve it, can you please send me a DM with the full course name as well as your email address that you used to take the course/exam?
Cassie, Community Manager